Refund policy

At Silver Sands, we take pride in the quality of our merchandise. Please note that all sales are final, and we do not accept exchanges or offer refunds unless the product is damaged upon arrival.

If you receive a damaged item, please report the issue to us within 24 hours of delivery. To process your claim efficiently, we require the following:

• Original packaging must be kept intact.
• Photographs of both the packaging and the damaged item(s) should be provided.

To submit a claim or for any customer service inquiries, please contact us at shop@silversandsmotel.com. Our team is here to assist you and ensure your experience with us is exceptional.

Thank you for your understanding and support of Silver Sands.