Privacy policy

Last updated: May 6, 2025

This Privacy Policy describes how Silver Sands Motel Shop (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.silversandsmotel.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted here, and we will update the "Last updated" date above.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, depending on your interaction with our Site. The types of information and purposes for collection include:

Information You Provide Directly:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email, and phone number.
  • Account Information: Username, password, and security questions.
  • Customer Support Information: Details you provide when contacting us.

Information Collected Automatically:

  • Usage Data: Includes device type, browser information, network details, IP address, and how you interact with our Site. Collected via cookies and similar technologies.

Information from Third Parties:

  • Payment processors (e.g., credit/debit card details).
  • Shopify (e.g., account management and transactional support).
  • Analytics providers and marketing partners.

How We Use Your Personal Information

We use the information we collect for:

  • Providing Products and Services: Fulfilling orders, processing payments, managing your account, and arranging shipping.
  • Marketing and Advertising: Sending promotional communications and tailoring advertisements.
  • Security and Fraud Prevention: Detecting and addressing fraudulent or malicious activity.
  • Improving Services: Responding to customer inquiries and enhancing user experience.

Cookies

We use cookies to enhance your experience, remember preferences, and analyze usage. You can manage your cookie preferences through your browser settings. For more information, visit Shopify's cookie policy: Shopify Cookie Policy.

Our website recognizes the Global Privacy Control (GPC) signal, allowing you to opt out of targeted advertising. Learn more at Global Privacy Control.

How We Disclose Your Personal Information

We may share your information with:

  • Vendors and Service Providers: For payment processing, order fulfillment, IT services, and analytics.
  • Marketing Partners: For promotional purposes.
  • Affiliates: To manage and optimize the business.
  • Legal or Regulatory Requests: To comply with laws or enforce terms of service.

We do not sell or share sensitive personal information without your explicit consent.

Children's Data

Our Services are not intended for children under 16. If you believe a child has provided us with personal information, please email us at shop@silversandsmotel.com to request its deletion.

Security and Retention of Your Information

While we take steps to secure your information, no system is completely impenetrable. Retention depends on factors like legal requirements and the necessity to maintain accounts or fulfill orders.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information.
  • Restrict processing or withdraw consent.
  • Opt out of marketing communications.

To exercise your rights, contact us at shop@silversandsmotel.com.

International Users

We may transfer your information to countries outside your residence. For European users, data transfers are based on recognized legal mechanisms, such as the Standard Contractual Clauses.

Contact

If you have questions or would like to exercise your rights, please contact us at: